Monitor dashboards, workloads, service levels and assignments across customer contact channels. Assist staff with questions and customer issues being a point of reference and guidance in the department. Help to coordinate the resolution of urgent matters and escalations. Address employee relation issues including those pertaining to attendance, scheduling, productivity and performance. Service inbound calls and emails and place outbound calls when necessary to follow-up with customers. Promote positive employee and customer relations and maintain the highest standards of ethics, quality and service. Provide professional, customer centric service to external and internal customers. Minimum of three years' experience in a customer service and/or call center role dealing with the public Minimum of three years' experience with Microsoft Word, Excel and CMS/CRM applications High school diploma or GED required Experience working in a billing and account related service role
...Host Healthcare is seeking a local contract nurse RN Clinical Liaison for a local contract nursing job in Boston, Massachusetts. Job Description & Requirements ~ Specialty: Clinical Liaison ~ Discipline: RN ~ Start Date: 06/09/2025~ Duration: 18 weeks ~...
...Winery in Franklinville, which produces an Ameritage (it's an award-winner) and an assortment of other wines. Beer drinkers also have options here, with breweries like Berlin Brewing Company offering microbrews made in-house. McGuire Air Force Base aka Joint Base McGuire...
...We are hiring immediately for an Entry-Level Client Relations Associate! Are you a motivated individual with a passion for providing excellent customer service, building relationships, and driving customer satisfaction? This is an exciting opportunity to begin your career...
...customers, Amazonians have developed many products and services that transformed the way... ...involves close collaboration with Product Managers to ensure that products meet customer... ...Qualifications 6+ years of professional non-internship marketing experience Experience using...
...to partner with the Asian Art Museum in the search for a Chief Philanthropy Officer. Reporting to The Barbara Bass Bakar Director and CEO,... ...installations the museum offers a powerful lens into the depth and diversity of Asian cultures. A vibrant center for public engagement,...