Guest Relations Rep/Screener Job at Evangelical Community Hospital, Lewisburg, PA

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  • Evangelical Community Hospital
  • Lewisburg, PA

Job Description

POSITION DETAILS
Department: Patient Guest Relations

Location: US:PA:Lewisburg

Typical Work Schedule: 2:30-11pm, rotating weekends and holidays

Primary Shift: Shift 2

Work Type: 0.9 FTE (full-time, 72 hours biweekly)

Exempt: No

SUMMARY
Position is designed to provide a safe, welcoming environment to our patients and guests, this position has been created to address the safety concerns related to COVID-19 as well as function as a department representative.

QUALIFICATIONS
1. Ability to interact cordially and communicate with the public.
2. Customer service or hospitality experience preferred; high School diploma preferred.
3. Operate basic screening equipment (thermal no touch thermometer, handheld thermometer).
4. Active listening skills.
5. A positive, professional, and caring attitude in dealing with patients and their families, Hospital staff, visitors, and colleagues.
6. Attention to detail.
7. Strong critical thinking skills.
8. Ability to work independently and be self-motivated and directed.
9. Work requires intermediate computer literacy skills to manipulate files and manage multiple programs.

Pennsylvania State Police criminal record check, child abuse history clearance, and an FBI criminal history check required.

WORKING CONDITIONS
* Frequent walking to various areas of the dept/hospital 65.00%
* Lifting, pushing, and pulling materials up to 30lbs 15.00%
* Manual and finger dexterity to operate computer & equipment 0.00%
* Work performed in climate-controlled, indoor setting 80.00%
* Must be able to see/hear, or use prosthetics 100.00%
* Stand, bend, lift & grab/clean necessary items/instruments 10.00%
* Work very frequently requires prolonged sitting 65.00%
* Travel and/or Motor Vehicle Operations Related 10.00%

ABOUT WELLSPAN EVANGELICAL COMMUNITY HOSPITAL
Working at WellSpan Evangelical Community Hospital means being part of a vital tradition of service to our community. We maintain a challenging, energized work environment for our valued employees who exemplify our Core Values: Quality Service, Compassion, Respect, Professionalism, Integrity, Cooperation, and Creativity. Together, we commit to excellence every day as we strive to provide exceptional healthcare, accessible to all, in the safest and most compassionate atmosphere possible to build a healthy community.

ABOUT WELLSPAN HEALTH
WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 220 locations, nine-award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
WellSpan Evangelical Community Hospital is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Evangelical Community Hospital

Job Tags

Holiday work, Full time, Shift work,

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