IT Support Specialist (Tier 2) Job at Irvine Technology Corporation, San Antonio, TX

U29OOHBSR1RKVTYzZDI4RDliVnJOVlpX
  • Irvine Technology Corporation
  • San Antonio, TX

Job Description

IT Support Specialist (Tier 2)

We are seeking an IT Support Specialist for one of our growing clients in the San Antonio area. As part of a highly collaborative IT team, you will provide onsite and remote support to a large workforce, ensuring smooth IT operations in a fast-paced environment.

Contract Duration: 12 Months+ (Potential to extend)

Hourly Pay: This job expects to pay about $30-35/hr W2 DOE

What You Will Do:

  • Provide Level 2 technical support to employees across multiple locations.
  • Troubleshoot hardware, software, and network issues for both onsite and remote users.
  • MUST HAVE experience managing and supporting Microsoft 365, Active Directory, Intune, SharePoint, Teams, and Exchange.
  • Maintain account provisioning and device management in Azure AD and Entra ID.
  • Handle ticketing system requests (Zendesk or similar), resolving 270+ tickets per month.
  • Assist with GPOs, Patch Management, and system configurations.
  • Collaborate with vendors and escalate issues when necessary.
  • Ensure clear documentation of issues and resolutions for knowledge sharing.
  • Deliver exceptional customer service, acting as the face of IT for end users.

What Gets You The Job:

  • MUST HAVE 3-5 years of Level 2 IT support experience in an enterprise environment
  • MUST HAVE Strong knowledge of Microsoft 365 Admin, Intune, Active Directory, SharePoint, Teams, Exchange, DNS, and DHCP
  • Experience managing GPOs, Patch Management, and endpoint security tools
  • Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, or similar)
  • Strong troubleshooting and remote support skills
  • Ability to train and assist end users with IT tools and applications
  • Excellent documentation, communication, and customer service skills
  • IT certifications or a degree in Computer Science, IT, or a related field (preferred but not required)

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Tags

Hourly pay, Contract work, Local area, Remote job,

Similar Jobs

Apple

Global Security Manager, Executive Protection Job at Apple

 ...Global Security Manager, Executive Protection Cupertino, California, United States, Corporate Functions This candidate will be responsible for managing a team of Executive Protection Specialists tasked with performing all aspects of protective operations domestically... 

Helzberg

Bench Jeweler Job at Helzberg

 ...Job Description Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience. Key responsibilities include: Contributing... 

Integris Health

Physical Therapy Assistant - Outpatient Rehab - Days Job at Integris Health

 ...Maintains proficiency as a Physical Therapist Assistant for patient care, meeting the performance requirements of a Licensed Physical...  ...Must present letter/permit proving eligibility upon hire.) No experience required for entry-level position; one year preferred for... 

Frenchies of Thornton

Nail Technician Job at Frenchies of Thornton

 ...Job Description Job Description Frenchies Modern Nail Care is unlike any other nail salon. Frenchies motto is We Love Clean . We dont use acrylics, and were super clean, inviting and fun. We care about the health and well-being of our clients AND our team. So,... 

Hyatt Hotels Corporation

Security Officer (Overnight) Job at Hyatt Hotels Corporation

 ...The Hotel: Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort...  ...designs inspired by Frank Lloyd Wright, reflect the Security Officer, Officer, Security, Overnight, Architectural, Hotel Hyatt...