Job Description

On Call Security Officer

Four Seasons Resort Palm Beach is seeking a On Call Security Officer. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!

What You Will Do

• Actively participate in the day to day security operations of the property to ensure the safety and security of all guests, personnel and property.
• Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
• Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.
• Have the ability to implement all policies, procedures and instructions regarding security and safety.
• The ability to assist in implementing preventive safety and security programs.
• The ability to investigate crimes committed against the hotel, guests, and employees.
• The ability to document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write comprehensive reports.
• Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• The ability to remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
• The ability to take an active role in the implementation of the hotel's fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays.

What You Bring

• At least 2 years of security detail experience, preferably in a luxury hotel or resort.
• Excellent written and verbal communication skills and guest service skills with the ability to interact cordially and communicate with the public.
• Candidates must have the ability to compose accurate records and reports, operate radio, telephone, CCTV camera systems and computer equipment. Must have a flexible schedule and be able to work overnight shifts, weekends and holidays.
• Previous Security experience.
• Excellent personal presentation and interpersonal skills
• CPR and First-Aid certification.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions.
• Ability to operate all computer equipment necessary to perform the job; knowledge of Opera, Microsoft Office Suite, and HotSOS preferred/is a plus.
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
• Ability to lift, carry, and move up to 50 lbs.

Schedule

• Must have a flexible schedule and be able to work overnight shifts, weekends and holidays

What To Expect

Competitive Salary & Wages

Complimentary Employee Benefits 401(k) Retirement Plan

Excellent Training and Development Opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals and so much more!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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